| 000 | 00644nam a2200217 a 4500 | ||
|---|---|---|---|
| 003 | BD-DhJNU | ||
| 005 | 20241211043330.0 | ||
| 008 | 120920t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a8120318099 | ||
| 040 |
_aBD-DhJNU _bENG _cBD-DhJNU _dBD-DhJNU |
||
| 082 | 0 | 0 |
_a658 GOC _223 |
| 100 | 1 | _aGosney, John W. | |
| 245 | 1 | 0 |
_aCustomer relationship management essentials / _cJohn W. Gosney and Thomas P. Boehm |
| 260 |
_aNew Dehli : _bPrentice Hall of India, _c2001. |
||
| 300 |
_a234 p. : _bill. ; _c26 cm. |
||
| 504 | _aIncludes index | ||
| 650 | 0 | _aCustomer relations | |
| 650 | 0 | _aElectronic commerce | |
| 700 | _aBoehm, Thomas P. | ||
| 942 | _cBK | ||
| 999 |
_c995 _d995 |
||